Cookie Policy for Innovation Construction Design and Build

Effective Date: 03/10/2024

At Innovation Construction Design and Build, accessible from https://www.icdbltd.co.uk, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data to provide and improve our services. The types of personal data we may collect include:

a. Personal Information
When you engage with our website, contact us, or use our services, we may collect the following:

Full name
Email address
Phone number
Company name (if applicable)
Any other personal information you choose to provide in communications with us.

b. Non-Personal Information
We may also collect non-personal information automatically when you interact with our website. This may include:

Browser type and version
Operating system
IP address
Referring URL and exit pages
Date and time of your visit
Pages viewed

2. How We Use Your Information

We may use the information we collect in the following ways:

To respond to your queries and requests.
To provide, operate, and maintain our website and services.
To personalise your experience and improve our services.
To send updates, newsletters, or promotional material (with your explicit consent).
To comply with legal obligations or enforce our terms and conditions.

3. Legal Basis for Processing

We process your personal information under the following legal bases:

Consent: When you have provided clear consent for us to process your personal data for a specific purpose.
Contractual Obligations: To fulfil any contract we may have with you (e.g., providing services).
Legitimate Interests: For purposes that are reasonably necessary for our business, such as improving our services.

4. Cookies and Tracking Technologies

We use cookies to collect and track information about your usage of our website. Cookies help us:

Improve the functionality and performance of our site.
Analyse traffic and understand user interactions.

You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of the website.

5. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share data with trusted third-party providers who assist us in operating our website, conducting business, or serving customers, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your data if required to do so by law or to comply with legal processes, or to protect our rights, property, or safety.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

Under UK data protection laws, you have the following rights:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
Right to Data Portability: You have the right to request a copy of your personal data in a commonly used, machine-readable format.
Right to Withdraw Consent: If you have given consent for your data to be processed, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Email].

9. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.